Frequently Asked Questions

Uniqly.io enables creators, artists and brands to bridge physical and digital experiences. We provide the platform to launch next-layer e-commerce stores, fully automated, no-code solution where each physical product is sold through NFT with the possibility of redeeming to different metaverses. The all-in-one solution to start, run, and grow an e-commerce business.

With Uniqly you can:

Uniqly is for everyone who wants to start e-commerce store with their own collection of clothes backed by NFT technology.

We provide an infrastructure - a smooth and seamless way to launch collections for various entities and individuals from many industries starting with crypto & NFT projects, fashion brands, DAOs, NFTs & digital artists, content creators, YouTubers and many more.

We don’t limit access to our platform only to the crypto space. As we operate on the edge of digital and physical space, our goal is to attract mainstream brands to the NFT movement, and at the same time, offer them the benefits of this revolutionary technology. We are actively exploring web2 applications by bringing our technology to existing merchants and fashion brands.

UNIQ is the utility token of the platform. Its primary purpose is to serve as a payment method for products and services within the Uniqly ecosystem. However, multiple tokens are available for payments. Additionally, if you choose payment with UNIQ tokens for your store in the Store Generator, you will get 50% discount. More information on how to buy UNIQ and its distribution methods can be found here.

Stores are the gateways to launch your own collection of phygital NFTs which your community members can visit anytime and buy your products.

Stores enable your community to mint NFTs and redeem their physical versions.

Having your own Store may be a very attractive option that potentially could bring various benefits to you, your project, and your community. Here you can find some of the benefits:

There are 2 types of Stores that you can create on Uniqly via Store Generator:

If your needs exceed 'Production by Uniqly' and 'Production by Seller' Stores, check out the Question

If you’d like to create your own store, good news, it’s just a couple of clicks away! All you need to do is fill a simple form. Click here to go to the Store Generator.

Once you complete the Store Generator, you will get to the “Payments” section. Complete your contact details, specify the dates when the store is live on Uniqly.io and when the sale starts, define the time period that you'd like to pay for (1-12 months) and choose your payment method:

The payments are made upfront for a chosen period of time. Once the period ends, the store will no longer be visible on Uniqly.io website and its URL will expire. As soon as we receive the transaction, you will receive an e-mail confirmation with all your Store details.
Once your transaction is completed, your Store will be published and the sale will start on the dates specified in field “Dates”. You can always preview your Store on “My Profile” → “My Stores”, even if the Store has not been published yet.

You can create a Store for any period of time between 1 month and 1 year. If you decide to extend the Store period, you can always do it by clicking “Edit Store” button on “My Profile” page, going to section “Payments” → “Summary”, specifying the time period that you’d like to extend the Store for and completing the transaction by clicking “Save and Pay”.

Yes! Your Store will be available on Uniqly website on tab “Stores”. Your merch site can be also accessed directly from a domain that you own or as an embedded solution (in the form of an iFrame).

All you need to do is go to the “Domain” tab in the Store Generator and choose preferred option: Embedded or Subdomain. The URL will be generated automatically.

For store duration of 1-10 months, each month costs 0.05 ETH + VAT (specified for your country). If you pay for the whole year upfront, you pay only 0.5 ETH + VAT (specified for your country) and get 11th and 12th months for free!

If you’d like to add any other ERC-20 token on Ethereum, Polygon or BSC network than what’s already available (ETH, UNIQ, USDC, MATIC, WETH, BNB), each additional token costs 0,1 ETH.

While completing all steps in the Store Generator, specify the Collection Name, Token Symbol and Wallet Address in the tab “Smart Contracts”. The wallet address that you provide will be the address to which we will send all the revenues from the store's sale. Funds will be transferred by smart contract directly to your wallet with each completed transaction in the store.

By default you can sell up to 10 products on your Store, each with an unlimited number of items. If you’d like to add more items to your store, you can do it by contacting us. Meanwhile, continue creating the store and we will add your extra products.

2 payment methods are available on Stores:

Transaction fees + VAT associated with Mint and Redeem transactions might occur depending on a specific campaign period.

Regardless of the selected payment network all NFTs are minted on Polygon.

Yes, copyrights are a crucial element that all users need to take into consideration. It is forbidden to create projects and designs with any assets that you do not own the copyrights to and all potential consequences will be charged to the creator of the project. Uniqly after recognizing an undesirable behavior can immediately delist any store which does not suit our Terms and conditions.

No, you don't need to sign any documents to create a Store. All you need to do is accept our Terms of Use in the last step in the Store Generator.

You can play with our Store Generator as much as you want before you publish it. If you create a Store via Store Generator and don’t pay for it, you can always go back to edit your Store by clicking “My Profile” → “My Stores”. The Store will be listed on “My Stores” and will have a red flag assigned to it on the column “Paid”. It will not be visible on our site and will be in the edit mode.
Once you decide that your Store looks perfect, you can go to the tab “Payments” in the Store generator. Specify the dates on which you’d like your Store to be published and the date when you’d like to start selling your products (these don’t need to be the same dates, we know that you might want to promote your Store first before you start selling!). Go to the part “Summary” and complete the transaction.
Remember, the date when you complete the payment doesn’t need to be the date on which your Store will be live. Store Publication Date and Start Selling Date are defined in the tab “Summary” → “Dates”.

Store costs 0.05ETH/month for maintenance (if you pay for 1 year upfront, you’ll get 11th and 12th month for free!).
Uniqly charges 5% + VAT (depending on the country that Store Owner is from) from each mint and redeem transactions. The transaction fee is deducted from the final price for the User, so the price set up by the Store Owner in the tab "Product" → "Price" (in both Production by Seller and Production by Uniqly Stores) and "Product" → "Shipment" (in Production by Seller Stores) is the value that the Store Owner gets for minting and reedeming the product. When submitting the Store Generator , the values with Uniqly fee + VAT are updated automatically, so you'll always see what the final price for the users is and how much Uniqly will charge for the transactions.

Base production costs $14.99 for a T-shirt and $39.99 for a hoodie and $5 for each print. They include all the costs associated with the production of the physical items. These costs are added to the price set out by the Store Owner in the Store Generator in the tab “Products” → “Price”. Let’s have a look at the example!
If you'd like to add front and back print on a T-shirt, the total production cost will be $24.99 ($14.99 + $5 * 2 for 2 prints). If you'd like to add three prints on a hoodie (front, back and sleeve), the total production cost will be $54.99 ($39.99 + $5 * 3 prints).
If you’d like to earn $30 for each hoodie that is minted on your Store, you need to set the price of the item as $30. Production cost ($39.99 + $10 if you upload 2 prints) is added to your price, so the price of the item will be $79.99 + Uniqly fee (5% + VAT). If you’re a resident of - let’s say - Poland (which is eligible for 23% VAT), the final price of the item will be $81.84, but if you’re a resident of the United States, the final price will be $81.49 (as there is no VAT associated with the transaction for this country).

So as to order a physical item, you need to mint it first. Check how to do it

The shipping price includes the cost of the box and shipping. Shipping prices vary based on the chosen country of delivery and might be different in particular stores, depending on the shipping prices set by the Partners. The shipping cost of each item is usually between 0 and 50 USD, with exceptions for oversized packages and particular countries.

If you order more than 1 product within 5 days, you can decide to ship them in 1 box in order to reduce the shipping cost.

Delivery time depends on the country of delivery and usually takes 10-45 business days in 'Production by Uniqly' Stores. In 'Production by Seller' Stores the delivery time is established by the Store Owner.
Transaction fees + VAT associated with Mint and Redeem transactions might occur depending on a specific campaign period.

Yes! Any NFT that you redeemed to the physical version is still the NFT possible to resell on the market. It can be traded on marketplaces such as OpenSea. This NFT will have the attribute “Redeem - Physical” or/and “Redeem - Decentraland”.

Uniqly carries out international delivery to over 180 countries with courier services. The full list of countries can be found on the Redeem Form available on the Item Page on the “Redeem” section.

Not anymore! Recently we have added a new feature that allows redeeming up to 3 items in a single package if the redeem process is done within 5 days. By that, you can pay for shipping and packing only once and get up to three items in one package. This deducts the cost of redeeming for the two following items by the cost of delivery and the box.

Currently the items on Uniqly are available for redeem to Decentraland. Sandbox, AR and others are coming soon! Redeem to Decentraland is only available for Premium Stores. If you’d like to create a Premium Store, contact us here.

So as to redeem an item to Decentraland, you need to mint it first. Check how to do it

Once you receive the e-mail notification that your Decentraland redeem is completed, the item is ready to use! Log in to https://decentraland.org/ and your metaverse wearable will be available on your wallet. It will be displayed as a digital item available for your avatar. Choose it to define your Decentraland Avatar style and stand out of the crowd!